Privacy Policy
This policy explains what MULTIPLY collects, why we use it, and the choices you have when using our community.
Information you provide
We collect the information you add to your account and profile, including your name, email address, age, city and state, photos, biography, family plan, relationship goals, preferences, and the messages you send to matches or moderators.
We do not ask you to display a street address. Location features are designed around a general city-level location and approximate distance.
Information created while you use MULTIPLY
We keep the choices and activity needed to operate the service, such as interests, passes, matches, blocks, reports, notification status, login sessions, and basic technical information used for security and reliability.
Sign in with Apple
If you choose Sign in with Apple, Apple provides an account identifier and a verified email address, which can be a private relay address. Apple may provide your name when you first authorize the app. We verify Apple's signed authorization response to create or access your MULTIPLY account. We encrypt the Apple refresh token stored by our server so that we can revoke Apple authorization when you delete your account. We do not receive your Apple password.
How we use information
- To create and display your profile to eligible members.
- To calculate compatibility and distance, create mutual matches, and deliver messages.
- To authenticate accounts, provide support, prevent fraud, and enforce our rules.
- To review reports and protect the safety and integrity of the community.
- To improve the reliability and experience of MULTIPLY.
When information is shared
Your public profile information and saved profile photos are visible to other eligible members. Messages are visible to conversation participants. For family-linked wife accounts, the linked husband can also review the profile, friend and family-introduction conversations, and community posts, manage posts, pause access, or delete the account. These permissions are disclosed before the wife accepts the family invitation and in affected conversations. View-once photos and expired media are not retained for family review. Authorized moderators may review account information, reported content, and related records when needed to investigate safety or policy concerns.
We may use service providers to host the app, store data, send account emails, or support security. We may also disclose information when required by law or when reasonably necessary to prevent harm, fraud, or misuse. We do not sell your personal information.
Retention and deletion
We retain information while your account is active and as reasonably needed to operate the service, resolve disputes, enforce agreements, and meet legal or safety obligations. You can permanently delete your account from Edit Profile. Instructions are also available on our account deletion page, including for members who no longer have the mobile app installed. Some limited records may be retained when legally required or needed to document a serious safety or moderation matter.
Your choices
You can edit your profile, change preferences, remove photos, block members, report concerns, log out, or delete your account. You may contact us to ask about access, correction, or deletion of your information.
Security, age, and changes
We use reasonable administrative and technical safeguards, but no online service can promise absolute security. MULTIPLY is only for adults who are at least 18 years old. We may update this policy as the service changes and will post the revised effective date here.