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MEMBER SUPPORT

MULTIPLY Support

Get help with your account, connections, photos, or messages.

Effective September 30, 2026

Contact us

Email contact@redwoodrock.org or call 903-251-3168. Include the email address on your account and a description of the problem. Never send your password or Apple sign-in credentials.

Sign-in help

Use the same sign-in method you used to create your account. For email accounts, choose Forgot password on the login screen. Apple accounts can use a private relay email; an existing email or Google account is not automatically merged into an Apple account.

Report a safety concern

Use Report on the member profile or the relevant content so moderators can investigate. You can also block a member in the app. For urgent account or content concerns, email our support address with the relevant details.

Delete your account

You can permanently delete your account from Edit Profile. See account deletion instructions if you no longer have the app. Apple authorization is revoked when an Apple-linked account is deleted.

Policies

Read our Privacy Policy, Terms of Use, and Community Guidelines.